Leaders must align teams around outcomes rather than functions, enable data sharing, and redefine roles toward supervising and optimizing AI agents. The goal is not broad adoption first, but measurable impact in decision velocity and business outcomes. Start with use cases where real-time decisions outperform batch processes. Leaders should prioritize high-friction, high-impact areas where decision… Continue reading Agentic AI in Retail: How Autonomous Shopping Is Redefining the Customer Journey Bain & Company